Privacy Policy
Piyawat Thai Massage is committed to respecting and protecting the privacy of our customers and website visitors. We recognise the importance of handling personal information responsibly and maintaining the confidentiality of the information entrusted to us.
This Privacy Policy explains how we collect, use, store and disclose personal information in connection with our website, online gift voucher purchases and massage services.
Collection of Personal Information
When you visit our website, purchase a gift voucher or use our services, we may collect personal information that is reasonably necessary to process your purchase and provide our services.
This information may include your name, email address, contact telephone number, purchase details, transaction information, gift voucher number and redemption history.
When purchasing a gift voucher for another person, we also collect the nominated recipient’s name and email address for the purpose of delivering and administering the gift voucher.
Additional information may be collected when you contact us, make a booking or submit an enquiry through our website.
Use of Personal Information
Personal information collected by Piyawat Thai Massage is used for legitimate business purposes, including processing online purchases, delivering electronic gift vouchers, verifying voucher redemption, managing appointments and responding to customer enquiries.
We may also use personal information to maintain accurate business records, resolve transaction-related issues, improve our services and comply with applicable legal obligations.
We do not sell our customers’ personal information to third parties.
Gift Voucher Delivery and Recipient Information
When a customer purchases a gift voucher for another person, the recipient’s name and email address are collected to facilitate the electronic delivery of the voucher.
The nominated recipient will receive a confirmation email containing the relevant gift voucher details and a unique voucher number.
This information is used to administer the gift voucher, verify its validity and assist with redemption at our locations.
Online Payments and Transaction Security
Online payments made through our website are processed by the payment service provider available at checkout.
Payment information is handled through the applicable payment provider’s payment processing system. Piyawat Thai Massage may receive transaction confirmations, payment references and limited payment information necessary to administer purchases and resolve payment-related enquiries.
We do not intentionally collect or store complete payment card numbers or card security codes on our website.
Disclosure of Personal Information
Piyawat Thai Massage may disclose personal information to trusted third-party service providers where reasonably necessary for the operation of our business.
These service providers may include website hosting providers, e-commerce platforms, payment processors, email delivery services and booking or customer management systems.
Personal information may also be disclosed where required or authorised by applicable law.
We take reasonable steps to ensure that personal information is handled appropriately when shared with service providers.
Storage and Protection of Personal Information
We take reasonable steps to protect personal information against misuse, loss, unauthorised access, modification and disclosure.
Access to customer information is restricted to authorised personnel and service providers who require the information to perform legitimate business functions.
While we take reasonable precautions to safeguard personal information, no electronic transmission or storage system can be guaranteed to be completely secure.
Retention of Personal Information
Personal information is retained for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain appropriate business records and comply with applicable legal obligations.
When personal information is no longer required, we take reasonable steps to securely delete or de-identify it where appropriate.
Cookies and Website Functionality
Our website may use cookies and similar technologies to support essential website functionality, maintain shopping cart information and facilitate the online purchasing process.
You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website and online checkout.
Access to and Correction of Personal Information
Customers may contact Piyawat Thai Massage to request access to, or correction of, personal information held about them.
We will review and respond to such requests in accordance with applicable privacy laws.
If you have any concerns regarding the collection, use or handling of your personal information, please contact us so that we can investigate and respond to your enquiry.
Changes to This Privacy Policy
Piyawat Thai Massage may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality or applicable legal requirements.
Any updates will be published on our website.
Contact Us
For any questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
Piyawat Thai Massage
Perth, Western Australia
Email: [email protected]